RESERVATION PRIVACY POLICY

​

​

This Reservation Privacy Policy provides you with information about the personal data Mesodokia Homes & Natura cottages collects in connection with the reservation at your chosen  hotel, why we need to collect it, how it will be used, who it will be shared with and your rights in relation to it.

 

The personal data Mesodokia Homes & Natura cottages collects

 

In order to complete your reservation and arrange its fulfilment

Mesodokia Homes & Natura cottages

 needs to collect the following personal data as part of the reservation process:

• your first and last name;

• your email address;

• your country of residence

• details of your payment card including the card number, cardholder name, expiry date and CVV number (depending on the payment method)

• your postal address (home or business);

• preferred contact telephone number.

• passport No

The personal data you provide Mesodokia Homes & Natura cottages in the course of the reservation process will be referred to in this Reservation Privacy Policy as the Reservation Data.

 

​

​

How Mesodokia Homes & Natura cottages uses the Reservation Data

 

Mesodokia Homes & Natura cottages will be the data controller of the Reservation Data.

It is necessary for Mesodokia Homes & Natura cottages to process the Reservation Data so that the contract for your hotel reservation can be fulfilled and to take all necessary steps that involves including transmitting the Reservation Data to the relevant  hotel.

In relation to any transfers of the Reservation Data outside the European Economic Area necessary to complete and fulfil the reservation, Mesodokia Homes & Natura cottages has put in place all necessary legal, technical and organisational measures to ensure the protection of the Reservation Data, details of which can be obtained on request from Mesodokia Homes & Natura cottages  at (mesodokia@gmail.com) 

Mesodokia Homes & Natura cottages  will only share the Reservation Data with its appointed data processor and with the relevant  hotel.

On receipt of the Reservation Data the relevant hotel will also become a data controller of the Reservation Data and will use it for all purposes necessary to fulfil your reservation including contacting you prior to your stay.  Your Mesodokia Homes & Natura cottages hotel will not use the Reservation Data for any purpose other than fulfilling your reservation and will need your specific consent to use it for any other purpose.

Mesodokia Homes & Natura cottagesand the relevant  hotel will only store the Reservation Data for as long as is necessary to fulfil your reservation.  The Reservation Data will be destroyed, anonymised and/or deleted once your reservation has been fulfilled and all payment and administrative matters have been completed.

 

Your rights

 

You have the following rights in relation to the Reservation Data:

• to request access to the Reservation Data by an email request to (mesodokia@gmail.com)

• to request that the Reservation Data be amended or deleted although that may mean your reservation cannot be fulfilled;

• to make a complaint regarding the Reservation Data to the Information Commissioner’s Office (mesodokia@gmail.com)

​

 

 

 

 

 

​

                                                                     

 

                                   

                                                                    CANCELLATION POLICY

 

 An initial deposit of 30% of the total amount within 3 days of the reservation in order to secure it. Compliance with the reservation cancellation policy which allows cancellations up to 30 days in advance of your check -in date in order to be reimbursed for initial deposit. •

 

 Due to global circumstances, for season 2022 , all cancellations made up to 14 days prior to arrival will be fully refunded

 

Long-term cancellation policy applies to all reservations that are 28 nights or longer. Guests need to give a 30 day-notice of cancellation to receive a full refund. If the guest cancels within 30 days of the check-in date, they will still need to pay the first month's reservation cost.

 

 

 

 

 

 

 

​

                                          

 

   

                                  MESODOKIA HOMES  & NATURA COTTAGES  TERMS  OF USE

​

 

 Dear guest, before you proceed with a booking, please make sure you agree with the following:

 

~check in time: 15:00-22:00 / check out by 11:00 late check in (later than 22:00) is available at an extra charge of 10 euro.  

 

~all properties are strictly non-smocking, although people can smoke in the garden & the outside space.  

 

~50% of the cost of accommodation must be made at time of booking, the balance of the payment must be settled upon arrival.  

 

~It is your responsibility to ensure that the house is suitable for your party. Please check before booking that the house will be suitable for you (e.g. any medical conditions, disabled access, sleeping arrangements, etc). Any changes or cancellations will be subject to the normal cancellation policy. 

 

 ~You will be responsible for all items in the house during your stay. Any damages or breakages to the house, its contents or in the common areas will be charged directly to you. Note if there is accidental damage to tableware, linen etc we will not charge.  

 

~Any lost property will be held for 7 days and then will be donated to charity.

 

 ~You are advised to have your own travel insurance to cover flight delays or cancellations, curtailment, and loss of baggage, personal effects and money

 

 ~When entering or leaving the house (and whilst staying in the house) please do so with consideration for others and do not disturb the neighbours or give any cause for complaint.

​

~When leaving the house please make sure that all windows, doors & air-conditions are closed

​

~ Please Do Not Throw Paper Towels, Feminine Hygiene Products, Or Trash In The Toilet. 

All disposal must be thrown  at the basket.